The range is between 30 and 65 miles, depending on factors like rider weight, terrain, and weather.

All models have a top speed of 20 MPH to comply with Class 2
classification.

Charging time is typically 5 hours.

Yes, all models can operate with just one battery. The Bull and Bison Pro also offer an optional second battery for customers who need extended range and long-distance riding.

The payload varies by model, typically ranging from 250 to 330 lbs.

The hitch rack weighs approximately 32 lbs.

Our trikes come with a limited one-year warranty from the date of purchase, covering the frame, suspension, motor, controller, charger, and battery.

The extended 2-year warranty provides additional coverage for the frame, suspension, motor, controller, charger, and battery beyond the standard warranty period.

Routine maintenance is similar to that of a regular bike, but certain components may require professional servicing.

Please reach out to customer support for assistance with troubleshooting and to discuss potential replacement options.

Orders are typically shipped within 3-5 business days after purchase.

We offer shipping within the continental USA. Shipping to Canada and Mexico is available for an additional fee of $350 USD.

Assembly typically takes 3-4 hours. If preferred, expert assembly services are available for an additional fee.

Bikes are shipped preassembled in large boxes but may require the installation of certain components, such as the wheels and handlebars.

Installment payment options are available at checkout. Additionally, demo bikes are offered at discounted prices.

Currently, we do not offer discounts for government employees or veterans.

A detailed guide is available in the user manual to help you navigate the digital display. If you need further assistance, feel free to reach out to our support team – we’re happy to help!

Error 25 relates to the brake system. You can refer to our error code chart for more details, or contact support if you need further help.

Yes. Test rides are available at our locations in Los Angeles, CA, and Orlando, FL. You can schedule an appointment online.

Our trikes are not specifically designed for one-leg pedaling, but modifications may be possible by removing one of the cranks.