The range is between 30 and 65 miles, depending on factors like rider weight, terrain, and weather.

All models have a top speed of 20 MPH to comply with Class 2
classification.

Charging time is typically 5 hours.

Yes, the Bison Pro can function with one battery.

The payload varies by model, typically ranging from 250 to 330 lbs.

The hitch rack weighs approximately 32 lbs.

A limited warranty for 1 year from purchase covers frame, suspension,
motor, controller, charger, and battery.

It covers frame, suspension, motor, controller, charger, and battery for an additional period.

Maintenance is similar to regular bicycles. Some components may
require professional service.

Contact customer support for assistance with troubleshooting and potential replacement.

Orders typically ship within 3-5 days after purchase.

Shipping is available within the continental USA. Shipping to Canada and Mexico incurs an extra fee of $350 USD.

Assembly may take 3-4 hours. Expert assembly service is available for an additional cost.

Bikes come preassembled in large boxes but require installation of some components like wheels and handlebars.

Installment payments are available during checkout. Demo vehicles are offered at reduced prices.

No discounts are offered for government or veterans at this time.

A comprehensive guide is available in the user manual. Contact support if needed.

Error 25 relates to the brake system. Check connections or contact support for help.

Test rides are available at offices in Los Angeles, CA, and Orlando,
FL. Appointments can be scheduled online.

Trikes are not designed for one-leg pedaling but modifications might be possible by removing one side crank